Santa Monica, California
Phone: (310) 828-2018
To start an online account, click here. Once your account is established, you can buy singles, class series or check in to classes using your computer, your iPhone, iPad or Android with the MindBody Connect App.
You will still be able to purchase classes and check into classes at the front desk if you prefer. Keytags coming soon!
No more paper coupons: please turn in your paper coupons for MindBody credits if you haven’t already.
Please call our front desk or email email@example.com if you have any questions about using MindBody, or if you want to make suggestions for our FAQ’s (see below).
What is MindBody?
Mindbody is our new database. It is an online software system that allows you to easily sign up and pay for classes on your computer or smart phone.
How do I set up a MindBody account?
Use this link to set up an account.
How will MindBody connect me to my profile?
MindBody will ask specific questions about you to verify your identity.
What can I do with my MindBody account?
You can sign in for your classes ahead of time, buy class singles or series, keep track of your attendance and remaining classes, all from your computer or smart phone.
Can I set up my account in the MindBody connect App?
No. You will need to set up your account on a computer, tablet or smart phone with this link.
How do I download the MindBody Connect app?
For Iphone or Ipad users: Search for the MindBody Connect app in the app store. For Android users: Search for the MindBody Connect app in either the Google Play store or the Amazon app store.
Why do I need to turn in all of my paper coupons?
Mindbody is a paperless, online system. We are converting everyone’s remaining paper class coupons into class credits on MindBody. MindBody will keep track of your credits as you take classes.
How can I make sure that all my coupons are converted?
We will count the coupons in front of you to verify how many will be converted to Mindbody, and we will give you a receipt showing how many coupons you traded in. The class credits should show up on your Mindbody account within a couple of days. If you have any concerns that all of your credits haven’t shown up in MindBody, or your credits are not being used for classes, call us or come to the front desk.
How do I keep track of my coupons?
When you create your Mindbody account online, it will be linked to your file in our database. You can then use the Mindbody Connect app or go to mindbodyonline.com to view your account. As you take classes you will see any class credits you have purchased used. You can also come to the front desk to have us check it for you.
I traded in my coupons already. Why does Mindbody say that I have no class credits?
We are currently working through converting a large amount of coupons into Mindbody class credits. Please allow several days for your class credits to appear on your account. In the meantime, you will still be able to sign into class as usual, and we will retroactively apply your class credits as soon as they are available.
Are you still offering the discounted “Pro” Rate for class series?
Yes. We offer our “Pro” Rate for all current members of all Dance Companies, SAG-AFTRA, AGMA, and AEA. These class series do not expire, but your “Pro Membership” on MindBody will expire after one year so you will need to come in and show us documentation of membership. If you are not able to see Pro classes to purchase online,
Will there still be an expiration date for regular coupons?
Yes, there will still be a 90-day expiration date for all non-pro class credits. The expiration dates will not be extended unless you have documentation from a Doctor or Physical Therapist that you were unable to attend class. The new extension date will depend on how long you are injuried or ill.
Do I have to create a Mindbody account?
No. Although we highly recommend signing up for Mindbody, it is not mandatory. You can continue purchasing classes and signing in at the front desk if you would like.
Can I still buy class series in the studio?
Yes, you can still buy a single or class series at front desk.
Can I still sign in at Westside?
Yes, you can still sign in at the front desk.